Data & Privacy
Privacy Policy
Effective April 2026. We want to be upfront about how we handle your information across everything we do — from our shop and careers portal to consulting and travel services.
1. What We Collect
We only ask for information we actually need. That usually means your name, contact details, and the details of what you're ordering or requesting. If you apply for a job or contact support, we'll also keep a record of that conversation.
2. How We Use It
Your information is used to complete orders, reply to you, process job applications, and keep our systems running well. That's it. We don't sell your data to anyone.
3. Payments
All payments go through secure, vetted providers. We never see or store your card number or PIN — only the confirmation that a payment went through. That record stays with us for accounting and support purposes.
4. Who Else Sees It
Sometimes we need to share limited details with partners — for example, a courier who needs your address to deliver an order. We only share what's necessary, and we choose partners we trust to handle your data responsibly.
5. Your Rights
You can ask us what data we hold about you, correct anything that's wrong, or ask us to remove it. You can also update your communication preferences or opt out of marketing messages at any time — just get in touch.
6. Get in Touch
Have a question about your data? Reach us anytime via our contact page. We take privacy questions seriously and will get back to you as soon as we can.