Yes. Our main office and showroom is at WAFA Business Centre, Waiyaki Way, Nairobi. You can visit for electronics pickup, consulting appointments, and fashion selections. We are open Monday to Saturday, 9:00 AM to 6:00 PM.
Support Center
Frequently Asked Questions
Clear answers about shopping, services, delivery, and support across the Rexius ecosystem.
Bundles are cross-service offers. When you purchase from one department, you unlock a benefit in another. The offer is issued digitally and can be redeemed immediately or later within the validity period.
Yes. Our CSR mental health support is free and confidential. The focus is to provide a safe, judgment-free support space for anyone who needs it.
We accept M-Pesa, Airtel Money, bank transfers, Visa, Mastercard, and cash on delivery (within Nairobi). International options are available for selected services.
Yes. We deliver nationwide through trusted courier partners. Nairobi delivery is free for qualifying orders, and regional rates depend on location and order size.
Electronics include warranty coverage from date of purchase. Fashion supports exchange/return under policy terms. Service categories follow booking and engagement terms provided at checkout.